Striving constantly to deliver the best.

Meet Our Management

Vinston Samuel

Vinston Samuel

Founder

Vinston has over 20 years of experience in Telecom & ITes industry. He has worked with global teams and have been instrumental in executing the company’s business strategy, running operations, expanding company’s footprint and directing the overall performance and growth of Grassroots. In a short span of time, he has successfully set up operation under multiple sectors, winning multiple clients, and is responsible for entire gamut of customer service-oriented processes.

Prior to Grassroots, Vinston had a long tenure with a proven track record with Bharti Airtel Ltd, and served as the Head CSD - Bangalore Retail. Vinston is a Six Sigma, ISO 9001:2001, ISO 27001:2005 ISMS trained professional.

Abhay Vaidya

Abhay Vaidya

Founder

Abhay is a 20 years experienced IT professional and the architect behind Grassroots BPO - ITES – enabling the business with technology backbone. Abhay has worked on numerous projects in heterogeneous environment, especially on Technology Architecture; Integrating Data, Voice, CRM, Dialer, ACD, Voice Recording and Telephony platforms. He is also a pioneer in working on platforms that OEMs have documented for performance benchmarking. Also brings to the table ROI perspective for each technology investment, exposure to BPO processes, standards and methodologies. Before venturing into entrepreneurship, Abhay has served various IT roles at Infosys BPO, Minacs, 24/7 Customer.

Jacob Kurian

Jacob Kurian

Director

Jacob has over 26 years of experience in the EPC ( Engineering, Procurement & Construction) industry as a contractor in which 21 years have been in the Middle East. He has worked in several EPC projects end to end like hotels, hospitals, commercial centers, communication facilities, oil & gas facilities etc. Prior to being part of Grassroots Jacob had a long tenure with Kharafi National, Kuwait where he was Director EPC Projects. Prior to that he has worked in Shanfari Trading & Cont in Muscat and with Blue Star Ltd in India. Jacob is an alumnus of REC Jamshedpur where he got his degree in Mechanical Engineering and is currently also involved as a Project Management Consultant for MEP projects

Naresh D’Mello

Naresh D’Mello

Advisor

Naresh brings to small business over 20 years of corporate and entrepreneurial experience. As a senior executive, he has created new lines of business, advised large companies on operational strategy, and set in place business and HR policy to manage rapid growth in fast-changing industries. He developed his experience in sunrise and mature industries ranging from Outsourcing, Technology and Consulting to Manufacturing, Distribution/Logistics and Banking. Over his corporate tenure, he has worked with 30 different global companies either directly or as a consultant, including PwC, Infosys, Fidelity, GE, Cisco, Bank of New York, UPS and Kodak. Naresh is an alumnus of REC, Jamshedpur where he got his B.E. & has an MBA from The Stern School of Business, New York University, New York.

Praveen Paul

Praveen Paul

Advisor

Praveen has over 25 years of rich experience in Marketing Management, Brand Management and Operations Management, Business Development and Business Consulting in the industries of aviation, bulk logistics, strategic planning (for India’s top 5 ad agencies) and setting up and managing a successful set of startups from scratch.
Strong exposure to Internal marketing and managing multimedia brand campaigns for Caltex, Dupont, Henkel, Nortel, Philips, Sara Lee and also successfully “Indianising of relevance & content “ without loosing out core brand essence.
Pioneered the first set of digital branding initiatives in India as Vice President – Emerging Media at Mudra Communications. Proven track record in “innovation” in low cost aviation  and bulk logistics supply chains, including areas of cost and Project engineering.
A post graduate from IIM Calcutta, Praveen has not only built large brands, but has also been a successful mentor to start ups, has turned around distressed companies into cash earners and also scaled up ideas from incubation to series A funding stages (most notably Deccan Airlines), he has also had a successful IPO under his belt.

Meet The Team

Right Outsourcing Partner

We are one of the top 10 BPO’s in Bengaluru

Hands on experience across industries

Core experience of having several transitions

Strong Delivery Team

Handpicked supervisory & support team with international experience

Immense experience in Project execution, collaborating & streamlining processes

Tailor Made Solutions

Knowledgeable professionals who have designed & implemented integrated solutions

Proven record of providing transformational benefits to clients