Creative Solutions. Connected Customers.

Consulting | Outsourcing | Tech Solutions | HR Solutions | Integrated Marketing Solutions

About Us

State-of-the-art service provider with a clear focus on integrated
end to end outsourcing.

Grassroots BPO was founded in 2011 with the aim of delivering world class BPMS solutions to clients using a blend of domain experience, cutting edge technology and process excellence driven by industry best practices at competitive costs. Our core team consists of veterans from the telecommunication, BPO and Technology industries, with a combined experience of over 200 years.

The vast experience that our leadership team brings to the table has steered Grassroots from humble beginnings to grow exponentially to where we stand today. With a client base that expands across varied fields like E-Commerce, Retail and Education to Finance and Telecommunications, Grassroots holds a name for itself in the BPO Industry. We have a constantly growing team of over 1400 resources, enabling us to service clients across India & globally, with four company owned delivery centers in Bangalore, one in Mysore and strategic partners in Delhi, Mumbai, Pune , Noida & recently we have allied with a partner in China. We pride ourselves in being able to adapt to challenges real time irrespective of demographics, languages or domain, enabling us to consistently deliver excellence.

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Why Us

Strong Delivery Team
  • Handpicked supervisory team with prior experience in international & domestic clients
  • Immense experience in project execution and streamlining processes
  • Six Sigma Qualified team with ISO27001:2005 ISMS trained & cerified professionals
Tailor made solutions
  • Proven record of providing transformational benefits to clients
  • Team with knowledgeable professionals who have designed & implemented integrated solutions
  • Commiting to deliver process automation & provide cost benefits
Smooth Transition Capabilities
  • Core experience of having transitioned over 80 global processes
  • Done some successful transitions from hub to spoke for business continuity & cost arbitrage
Information Security
  • Network infrastructure that is reliable, robust, secure and easily accessed from anywhare.
  • Define and deploy robust practices to secure information; by identifying risks and vulnerability to data-in-use, data-in-motion and data-at-rest.

Our Management

Over 200 years of collective experience and domain knowledge working
towards your success.

Vinston Samuel

Founder & Director

Abhay Vaidya

Founder & Director

Jacob Kurian


Ruth Prathibha

Consulting Partner

Our Team

Sharath Kumar

Vice President - Operations

Naveen Mithra

Head - Client Relations

Sudhir Reddy

Head - Client Relations


Head - Operations

Gajendra Singh

Head - IT

Ben Subbarao

Head - HR, Training & Compliance

Lloyd Dvaz

Head - Marcom

Veema T

Head - Site HR

Gautam S

Head - Accounts

Shree Sudha

Head - Finance


Head - Administration

Contact Us

Grassroots BPO Private Limited

Registered Office
#13th (old No.246),
13th Cross, Wilson Garden
Karnataka, India
Corporate Office
#150C-A-6, Tower A,
4th Floor, Diamond District,
Karnataka, India
Delivery Center (Bengaluru)
#150C-A-6, Tower A,
3rd Floor, Diamond District,
Karnataka, India
Delivery Center (Bengaluru)
Stone Tech Park, 4th Floor, #100, 2nd Cross, Pai Layout Benniganahalli, Old madras road,
Karnataka, India
Delivery Center(Mysore )
PDR Atrium, 1028/2,
Jailakshmi Vilas Road,
Near Ramaswamy Circle,
Mysore – 570005,
Karnataka, INDIA
Sales Office(USA)
Grassroots Solutions
& Services Inc,
3230, Fremont,
CA 94539, USA
Sales Office(UK)
Grassroots Solutions
& Services Inc,
7 Bell Yard, London,

Drop us a line and we’ll get back to you shortly.

We’re Hiring!

To apply click here or give us a missed call for an excellent career opportunity.

Bangalore – 080 4929 2420, 080 4929 2468
Mysore – 0821-354 1009

Business Enquiry
080 4903 4343